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    Support agent
    Offline
    • Monday

      10:00 AM

      5:00 PM

    • Tuesday

      10:00 AM

      5:00 PM

    • Wednesday

      10:00 AM

      5:00 PM

    • Thursday

      10:00 AM

      5:00 PM

    • Friday

      10:00 AM

      5:00 PM

    • Saturday

      Closed

      Today
    • Closed

    • Dear valued customers,

      Thank you for your continuous support. Please take note of our operating hours as below:


      🕒 Operating Hours

      Monday – Friday: 10:00 AM – 05:00 PM

      Saturday, Sunday & Public Holidays: Closed


      For any inquiries, feel free to contact us.

      We appreciate your understanding and support!

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    Caution

    Ticket response time can be up to 2 business days.

    Response Time

    Our support team operates five days a week, from 10:00 AM to 5:00 PM, and strives to handle each ticket in a timely manner. However, our response time may be delayed by one or two business days during every weekend or government holiday.

    Important Notice

    If a ticket remains unresponsive for more than one or two business days or is unrelated to our support items, it will be locked. Additionally, duplicate ticket issues may also result in ticket locking. Thank you for your cooperation.